From resource-based production to production-based resources: Rethinking healthcare resource planning 

Adapting healthcare to real care needs isn’t about doing more with less – it’s about doing better with what we have.

Tommi Koistinen / April 24, 2025

We’re all familiar with the growing pressures facing health and social care today. But instead of focusing too much on the challenges, let’s focus on how we can start addressing them—by rethinking how care is planned and how resources are used.  

Many care providers still operate within a resource-based model, where staff schedules and facility availability dictate how and when care is delivered. This results to increased administration, short-term solutions, and weak strategic decision support. 

But what if we transformed the model? Instead of planning care around available resources, what if we balance resources around the actual care needs—the production needs—that define how services should be delivered? 

From reactive to proactive planning 

To meet healthcare’s current challenges, a new mindset is needed. Instead of primarily planning based on existing resources, healthcare must start with what actually needs to be produced – from high-level planning down to detailed activities and resources. And all of this in a coordinated way.  

It’s about aligning resources and staff schedules with patients’ needs. Additionally, better tools are required to support long-term production planning, daily scheduling, and the allocation of facilities and equipment in a coordinatred way. This makes it possible to increase proactivity and base decisions on historical data, forecasts, and capacity – all within a shared framework and principles. 

Benefits for patient, work environment and economy 

There are many benefits of more coordinated and data-driven planning: 

  1. Better patient experiences : When care is planned around actual demand, patients experience shorter wait times and smoother care pathways. Appointments are easier to book. The right professionals and tools are available when needed. The result? Faster diagnoses, better continuity, and improved satisfaction.
  1. A healthier work environment: Staff shortages remain among healthcare’s biggest challenges. Traditional scheduling often results in last-minute changes, uneven workloads, and escalating stress. Smarter planning enables more predictable shifts, reduces overtime, and allows professionals to focus on what they do best: caring for patients.
  1. Improved care outcomes: Well-planned services prevent overcrowding in emergency departments, balance urgent and planned treatments, and keep the patient journey flowing. That means fewer delays, more timely interventions, and better clinical outcomes overall.
  1. Smarter cost management: With tighter budgets, efficiency is essential. Planning based on real demand avoids both overstaffing and underused resources. Access to data-driven insights helps leaders allocate resources where they’re needed most—cutting waste and maximizing impact.

The benefits of coordinated planning extend across the entire healthcare organization – from administrative leadership to clinical leaders and healthcare professionals. Administrative decision-makers get a complete view of production, staffing, and service flows – with integrated insights for budgeting and operations management. Clinical leaders receive an intuitive tool to plan, staff, and follow up – while automatically complying with regulations and agreements while healthcare professionals get more stable schedules, a calmer work environment, and more time for patients. 

A smarter future for healthcare 

The new generation of planning platforms makes this shift feasible by integrating production, workforce, and service planning into one unified solution. With modern planning platforms and data-driven insights, a more flexible, accurate, and collaborative planning structure can be built.  

Adapting healthcare to real needs isn’t about doing more with less – it’s about doing better with what we have. Now it’s time to rethink how we plan and deliver care. 
 
Are you ready to make the shift?

Instead of planning care around available resources, what if we balance resources around the actual care needs—the production needs—that define how services should be delivered?

Tommi Koistinen, Portfolio Lead, Tietoevry Care

Tommi Koistinen
Lead Product Manager, Production Management

Tommi is an expert on new product creation in the healthcare product management unit at TietoEVRY. He is excited about the possibilities that production management can bring to social and healthcare sector.

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